2-1-1 Orange County is a nonprofit organization that provides information and a referral system linking Orange County residents to community health and human services and support. The helpline is provided by the California Public Utilities Commission. The system is available 24 hours a day, seven days a week to the 3,000,000 residents of Orange County. Callers seeking assistance dial toll free 2-1-1 and are connected with certified, multi-lingual Information and Referral (I&R) Specialists who utilize a robust database to provide information on services such as:
Food
Shelter/housing resources
Prenatal care
Workforce development
Government assistance programs
Equipment resources for older adults
Access to health insurance programs, especially for the uninsured or under-insured
Urgent care, medical, dental and vision services
Prevention and safety services
Substance abuse assessment and treatment programs
Child development assessment services
Early detection and treatment programs
Disaster response, including volunteer screening and charitable contributions options, during natural and manmade emergencies