Home Departments City Clerk Risk Management, Claims, and Censure Forms RISK MANAGEMENT AND CLAIMS Should you experience an event resulting in injuries or damages to personal property for which you feel the City may be responsible, you may file a Claim for Damages (Fillable PDF). Claims must be filed with the City Clerk in person or by mail pursuant to Government Code Section 915(a). All claims are processed by the City's third-party administrator, Carl Warren & Company. A representative from their office will contact you directly in 2 - 3 weeks after receiving your claim. CITY CLERK Risk Management and Claims Notary Services Online Records/Reports Passport ADA Grievance